A new manager spent a week at his new office with the
manager he was replacing. On the last day the departing manager told him,
"I have left three numbered envelopes in the desk drawer. Open an envelope
if you encounter a crisis you can't solve." When three months later there
was a major drama, everything was wrong, and feeling very threatened by it all,
he remembered the parting words of his predecessor and opened the first
envelope. The message inside read, "Blame your predecessor!" He did
that and got off the hook.
About half a year later, when the company was experiencing a
dip in sales, combined with serious product problems, the manager quickly opened
the second envelope. The message read, "Reorganize!" This he did, and
the company quickly rebounded. Three months later, at his next crisis, he opened
the third envelope. And the message inside said, "Prepare three envelopes!"
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